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July 7, 2017

4 Ways to Deliver Faster Real-Time Customer Service

The following is a guest post by Roy Rasmussen, co-author of “Publishing for Publicity.” Roy is a freelance copywriter who helps small businesses get more customers and make more sales. In today’s mobile society, consumers have come to expect instant service. Thirty-two percent of customers who complain about a brand through social media expect a response…

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