The following is a guest post by Danny Wong, an entrepreneur, marketer and writer. He is the co-founder of Blank Label, an award-winning luxury menswear company, and leads marketing for Receiptful, a platform to supercharge all customer interactions for eCommerce stores, and Tenfold, a seamless click-to-dial solution for high-performance sales teams.
Thinking about a business idea for a new company that has an out-of-the-box product or service? Well, welcome to the world of entrepreneurship. It’s exciting, it’s scary, and it’s a fellowship that has some pretty amazing company. But here’s the secret that you probably already suspect: You need help. Some of that help might come with your team or your co-entrepreneurs. Some might come from research or experience. But some, of course, should come courtesy of the technological tools that you can put into place.
Most of those tools revolve around customers—how you can figure out how better to talk to them, to manage them, to develop them. The point is to free you up from the tasks that can be automated at various points in the pipeline, from sales to marketing to customer service, so that there’s no disruption to people who become your best ambassadors. This graphic discusses a few ideas to use.
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