If you own a small business, chances are you are struggling to keep up with the rapidly changing digital landscape. Running your day-to-day business activities while managing your social media pages or website at the same time could be taking a toll on you. However, what if there was a more efficient and less tasking marketing tool available for you? Today, business mobile apps are an essential investment for every type of business. It is the only way you can keep up with the competition. Plus, it creates a platform for you to engage with your clients while helping you rapidly build a huge customer base.
For small businesses, mobile apps can not only give a much-needed boost in revenue. They can also improve your reputation in your niche while providing an avenue through which you can offer additional services and make a little more cash on the side. Tactica, an app development company, advised, “If you are a small business, you need to seriously consider investing in an app for your business if you do not have one already. If investing is not an option, you might want to check for app funds. Getting a mobile app for your business may seem like a huge investment in the short term, but once you hit the ground running, will be very beneficiary.” These reasons will definitely make everything worthwhile:
1. Easy and Convenient Platform for Promoting Your Business
With the right app development companies in your corner, the app that can be developed for your small business will offer an easy and convenient platform for self-promotion. First, if it is well designed, your app will be the face of your brand and make the best first impression to potential clients regarding your level of professionalism. Simply having a mobile app makes your business stand out. A well-designed app that is frequently updated takes everything a notch higher, and you can build customer and brand loyalty through the app. Having an app is the best way to save on future advertising expenses.
2. Improve Customer Engagement
If your customers can communicate easily with you at the convenience of a mobile app, they will appreciate the effort you have put into making their lives easier. Plus, your app offers you a platform for conducting polls to gather customer opinions, or offering promotions, deals and discounts. Better engagement translates to more revenue.
3. Customer Feedback
Customer feedback is essential for the growth of your business, especially if you are a small business owner. Your customers almost always have some sort of feedback to offer about your business, whether it is to complain, to compliment, to review or to offer a suggestion. Listening to what they have to say will guide you in the appropriate direction to take your business.
4. Extension of Your Business
Your app is just an arm of your business that runs continuously, 365 days a year. The real-time feedback you get from customers not only tells you the direction to take your business, but it also helps you improvise. For example, if there is a product that is not popular on the app, you can offer discounts on it to boost sales. Your app lets you know what is working and what is not. This not only translates to customer satisfaction but also the increase in revenue will be a much-needed return on investment.
5. Grow the Customer Base
With a good app on your side, you can easily multiply your current customer base hundreds of times over. Apps are listed on all major app stores and appear on search engine results. A lot more people will interact with your product, especially if you have done your SEO and ASO well. By reaching a larger internet audience, your business will definitely see an increase in sales.
6. Faster Conversions
With an app, you can get creative with how you want to sell your product. Besides selling products online through the app, you can create promotions, coupons and offers on your app for slow-moving products to boost sales. You can also use push notifications to boost the publicity of your business and get more people coming into your physical location.
7. Important Business Analytics
Mobile app technology has made it way cheaper and easier to collect and analyze vital data about the health of your business. With your app, you can track downloads and see user engagement data. You will also know which of your products are your best-selling, and which ones are performing the poorest. All this information will help you know how to tweak your business model to cater to your customers.
8. Potential For Geo-Tracking
As a small business, geo-tracking can be a game changer. You can work with your developers to integrate geolocation technology into your app. This way, you can shoot your users a message that is specific to their location. For example, if you have a storefront business, you can send your customers a message with a limited time offer when they are within a specific radius of your business. This will result in more conversions and more revenue.
Today, everyone owns a smartphone. People’s lives practically revolve around their smartphones. As a forward thinking small business owner, you need to take advantage of this. Having direct access to a potentially limitless customer base is something you just cannot afford to ignore. A mobile app puts you and your business in the radar of everyone who uses a smartphone, and in this day and age, that basically means that anyone and everyone can find you. There is no better reason why you need to invest in an app for your business.