8 Ways to Take Your Social CX to the Next Level

Deciding whether or not to have a social media presence isn’t really an option for brands today. While it might have been just a nice touch in the past, social media has now become its own full-blown customer service channel. And like any customer service channel, consumers have high expectations for companies on social. In…

Most Companies Do Not Understand Customer Service, Even If They Claim That They Do

The following is a guest post by ChopDawg.com, an award-winning app development company that has worked with over 180+ startups and companies from all around the globe, helping them bring their web apps, mobile apps, wearable apps and software ideas to life. Follow ChopDawg.com on Twitter at @ChopDawgStudios. We have all been in the same…

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